It Can Always Be Better

Wednesday, July 15, 2009

Fears and Doubt Addressed

Many of you are hesitating about purchasing the Photo Retouching and Restoration Foundations video course released early this month.

All those who are not professional, full-time photographers or retouchers with a camera, computer or a collection of photographs need this course.

The digital photography age brings with it blessings and curses. The blessing is the innate convenience access to high-quality software and hardware to scan, import and edit your photographs. The curses are found in the steep learning curve and the unguided access to information which can confuse and set people down the wrong path. That path often leads to the loss of their photos.

Q: Why does it cost so much?

A: If you enrolled in our class here in Evanston, Illinois, you would pay the same amount— including transportation and supplies. This course has more information and a beautiful and easy-to-read text book. You can replay any portions. You also have access to the instructor, Eric Basir through telephone or internet. We put 4 years of production into this course. It is not a tutorial. It is a comprehensive course to give you a foundation to correctly digitize and edit your photographic collection. It is also a refined course. That is, Eric has taught it to real people in a real classroom since 2002. You get optimum value for your money when purchasing this course.

Q: I already own some of your tutorials and books. Why do I need this class?

A: Simply put, the tutorials and books supplement or reinforce what you learned in our tutorials and books. Once you complete the Photo Restoration & Retouching Foundations Class, you will be amazed with your own abilities. You will truly have a firm foundation. A subsequent review of the tutorials and books will provide you a fuller understanding and more confidence.

Q: I was a student in one of your classes and workshops? Does this course cover the same topics? Do I really need it?

A: If you attended our Photoshop Class at the Evanston Township High School Adult Continuing Education Center (Now facilitated by Oakton Community College), the Photo Restoration & Retouching Foundations Class is almost identical. The only difference is the handouts in this new video class are essentially for the workbook (included in this new video class). There is also more information in the workbook than you had in our Evanston class. Besides the benefit of having a reverse control on the video—along with full control over the lessons—This video will refresh your memory and help you overcome weaknesses. It’s worth it! If you attended Eric’s workshops at various genealogical society conferences, you definitely need this course. Just the fact that you can follow along with your own computer is worth the cost.

Q: I am trying to learn Adobe Photoshop Elements. Does your class cover that?

A: Yes. In fact, all the fundamental tools and functions in Adobe Photoshop are found in Adobe Photoshop Elements. Almost half of our students use Elements. There is one function taught in the class not shared between the programs. However, that is not a foundational function and it is covered in the tenth lesson.

Q: Do you sell Adobe Photoshop and Adobe Photoshop Elements?

A: Yes. Please visit the software section of the Photo Grafix University Store here.

Q: Can I request a copy at no-charge for my organization?

A: Due to the tremendous costs involved with producing this class, we are not offering any complimentary copies. However, we can offer a significant discount with certain conditions. Contact us with your request for a discount.

Q: How do I request a refund for the Photo Restoration & Retouching Foundations Class?

A: You have 14 days from the time you receive the package to review it. If 14 days have not yet passed, notify us that you are returning it and promptly mail the entire package to:
Photo Grafix, P.O. Box 992, Evanston, IL 60204-0992. If the video and workbook package is undamaged we will refund your money in the same method you paid for it (Paypal refund for Paypal payment or check or cash refund for check or cash payment).

Q: I have a question not listed here. Where do I send it?

A: Reply to this blog or send feedback through our website at

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